Privacy Policy
Effective Date: July 5, 2025
At Holistic Enterprise Pte. Ltd. (“Company”, “we”, “our”, or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing or using our website https://holistic-e.com (“Site”), or by providing your personal data to us, you agree to the terms of this Privacy Policy.
1. Types of Data Collected
- We may collect and process the following categories of data:
- Business contact information (e.g., name, job title, business email, phone number)
- Company information (e.g., UEN, ACRA details, business profile)
- Loan application details (e.g., financing needs, credit history, supporting documents)
- Technical information (e.g., IP address, browser type, cookies, site usage data)
2. How We Use Your Data
Your personal data may be used for the following purposes:
- To evaluate and process business financing enquiries or applications
- To communicate with you regarding your application or our services
- To perform internal risk assessments, due diligence, and credit checks
- To comply with legal and regulatory obligations under MAS or other authorities
- To improve our website and customer experience
We will only collect and use personal data that is necessary for these purposes.
3. Consent
By submitting your information through our Site, email, or forms, you consent to the collection, use, and disclosure of your data for the stated purposes.
You may withdraw your consent at any time by contacting us in writing. However, this may affect our ability to provide services or respond to your request.
4. Disclosure to Third Parties
We may disclose your personal data to:
- Our employees, authorised representatives, or third-party service providers
- Partner lenders or credit bureaus for the purpose of loan processing
- Legal, regulatory, or government authorities as required by law
We will take reasonable steps to ensure third parties protect your data in accordance with PDPA.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, use, disclosure, or loss.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Retention of Data
We retain personal data only as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, and internal requirements.
When data is no longer required, it will be securely destroyed or anonymised.
7. Your Rights
Under the PDPA, you have the right to:
Access your personal data in our possession
Request correction of any inaccurate data
Withdraw consent for data collection and usage (subject to limitations)
To exercise these rights, please contact us at the email address below.
8. Use of Cookies
Our Site may use cookies to enhance your browsing experience. Cookies are small files that collect information about how you interact with our website.
You can choose to disable cookies through your browser settings. However, this may affect the functionality of certain parts of our Site.
9. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us at:
Email: [email protected]
Address: Holistic Enterprise Pte. Ltd.
3 Coleman Street, #03-24
Peninsula Shopping Complex
Singapore 179804